How a Large Plastering Business Improved Margins with BuiltGrid
Background
A plastering company with more than 25 staff had plenty of work, but profits were being squeezed. Jobs were complex, estimating was inconsistent, and cashflow was under constant pressure.
Crews were working hard, but the business wasn’t seeing results. The leadership team feared they were running faster just to stand still.
“We were running hard but not making more money — the margins were getting squeezed.”
The Challenge
- Complex estimating: Jobs were priced inconsistently, leading to eroded margins.
- Cashflow strain: Delays in approvals caused delays in invoicing.
- Multiple crews: Each team managed processes differently, creating inefficiencies.
- Scaling pains: Adding more staff didn’t translate into more profit.
Without changes, growth risked driving the business into financial stress.
The Solution
The company adopted BuiltGrid to bring structure and accuracy to their operations.
- RFQ Management: Made it easier to manage complex quotes and standardise pricing.
- Supplier Approvals: Streamlined compliance, keeping jobs moving.
- Procurement Tracking: Allowed leadership to see exactly where each job was at.
“Now we’re pricing accurately and delivering consistently — no more guesswork.”
The Results
- Improved margins: Standardised quoting reduced underpricing.
- Faster approvals: Jobs moved forward without costly delays.
- Operational consistency: Crews worked to the same processes.
- Stronger confidence: Leadership could focus on growth, not firefighting.
“We’re finally scaling in a way that feels sustainable.”
What Next
The plastering business is preparing to expand into new regions. BuiltGrid gives them confidence they can maintain profitability as they grow, rather than sacrificing it.
“Expansion doesn’t feel risky anymore — we know our systems can handle it.”
